We live in a world that seems tailored to extroverts – a world, that is, where the ability to connect with others easily, persuade others convincingly, and flourish in social settings regularly is of enormous value. As a result, introverts – essentially people who recharge and find energy from more solitary and contemplative pursuits rather than by interacting with groups of others – often feel overlooked and undervalued. Lately, however, more and more research shows that the world is changing and, with it, the value introverts may hold and influence they may exert in this new world. In particular, there is increasingly a great need...

4. Don’t Give Too Much Attention to Troublemakers During the first World Cup match I watched this year, I was struck that when a fan came streaking onto the field to cause a ruckus, the cameras moved away. That is, we didn’t actually see the ruckus, we only heard about it briefly. One of the commentators mentioned that this was per FIFA’s instructions. While I have plenty of critique for the way FIFA is run, they’re definitely onto something here. For when you give troublemakers the attention they seek, you inspire more people to make trouble. I think leaders – in congregations, schools, businesses, and the home – can learn a lot...