After a few emails and comments, I realized that I could have been much clearer on the difference between transformation and tweaking things. One question in particular was most helpful and ran, in several forms, something like this: Isn’t there a time for tweaking? Or, can tweaking things prepare for transformation. In short, the reply to the former is “absolutely,” while the reply to the latter is “rarely.” Both answers hinge completely on the nature of your context. When the context is relatively stable, even though there may be significant changes and challenges at hand, the task is to figure out what has not been working in an...